Frequently Asked Questions And Answers

Q

What is your “Free Food Program”?

A

This loyalty program rewards multiple purchases of the same brand and product. When you buy the required number of bags of dog, cat, or small animal food at Global Pet Foods Stores, you get one bag FREE. Most brands are buy 12 bags and get 1 free, but the number of required purchases varies by brand. Visit us in store for details.

Q

When will I receive my free bag?

A

Your Frequent Buyer progress is tracked in our system and printed at the bottom of every receipt. You can also download the Global Pet Foods app from the app store and track your transactions and buyer program progress.

Q

I signed up for the Free Food Program and received my Frequent Buyer Card at another location, can I use it at any store?

A

Absolutely! Your Frequent Buyer Card (or phone number) are you key to your Free Food Program account which can be tracked at every Global Pet Foods New Brunswick location.

Q

Can I return an open bag of pet food?

A

Yes. If you have your original receipt, you may return an opened bag—if it is at least half full—within 30 days of purchase. Non-contaminated returned foods are donated to local animal rescues and shelters to help pets in need. See store for full details.

Q

Do you sell gift cards?

A

Yes! Visit us in store to purchase a gift card.

Q

Do you sell pets?

A

No we don’t sell pets, but we do partner with local rescues and have foster cats available for adoptions in our locations. We also partner with local rescues and regularly host adoptathons for small animals, cats and dogs, from time to time.

Q

Can I bring my pet shopping with me?

A

Yes, please! We love when pets come to visit. For the safety of all animals and shoppers, we ask that pets are leashed and small pets are in their carriers when they visit. If you don’t have a leash or carrier, you can borrow one of ours — just ask.

Q

Who can I contact regarding sponsorships for local animal rescues and organization fundraisers?

A

If you represent a local animal shelter or pet-related foundation, organization or charity and you’re looking for partnership opportunities, we’d love to hear from you. Please reach out to our New Brunswick Community Connector at: communityconnector@globalpetfoodsnb.com

Bonus fun fact!

We will honour any frequent buyer reward from any Global Pet Foods store across Canada.

Eight Locations Across New Brunswick

Store Hours: Monday through Saturday 9AM—9PM & Sunday 10AM—6PM
Open until 5PM on Christmas Eve and NYE
Closed on Boxing Day and Statutory Holidays